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  • My customer account
    Why do I have to create a customer account? Having a customer account has several advantages: you can access your order history, track your package during delivery.The creation of a customer account is not compulsory but more practical for the follow-up of your orders and the establishment of your invoice.
  • Are my personal data protected?
    Your personal information is confidential and protected by the password you have chosen.We do not share customer details with third parties.
  • How do I create my customer account?
    To create a customer account, it's very simple, just click on "My Account - Log in" at the top right and then click on the "Create an account >> button.
  • How can I change my personal information?
    All possibilities for changing your personal information are grouped in your customer account. Click on the “My Account” link located at the top right of the site. Enter your password, you will be redirected to your personal space where you can modify all the information concerning your account.
  • What if I forgot my password?
    Click on the "My Account" link located at the top right of the home page.In the “Already registered? click on the link “Forgot your password? » by having previously entered your e-mail address.A support email will be sent to you
  • Comment prendre la taille de votre ceinture ?
  • Can I have it delivered to another address?
    You can receive your package at home, at the office, at another address, or send it to another person.To do this, when confirming your order, simply fill in the “other delivery address” fields.
  • What happens if I am not at my home during the delivery?
    If you are not available during the delivery, either the delivery person will leave the package in the mailbox for deliveries without signature and small packages, or he will leave a delivery notice. From that moment, you will have 15 days to collect your package at the address indicated on the delivery notice. A second delivery attempt is not always possible.
  • Which countries do we ship to?
    LGM Sellier delivers to more than 120 countries!
  • What are the delivery times ?
    These delivery times are given as an indication.Delivery in metropolitan France:- 2 to 3 days, from the deposit of the package at the Post Office in Colissimo Delivery outside mainland France:The indicative delivery times are 5 to 7 days, from the deposit of the package at the Post Office.
  • Taxes, fees and customs duties for delivery outside France"
    Any order placed on the www.lgm-sellier.com website and delivered outside of France may be subject to additional taxes or fees and customs duties which are imposed when the package reaches its destination. These customs duties and these possible taxes related to the delivery of an article are the responsibility of the Buyer and are the responsibility of the Buyer. LGM Sellier is not required to verify and inform the Buyer of applicable customs duties and taxes. To know them, the Buyer must inquire with the competent authorities of his country.
  • Gift packages
    When placing your order, leave us a message in the "Add a remark" section
  • I can't find the answer, I'm asking my question"
    Click on the link: I ask my question
  • My customer account
    Why do I have to create a customer account? Having a customer account has several advantages: you can access your order history, track your package during delivery. The creation of a customer account is not mandatory but more practical for tracking your orders and preparing your invoice.
  • Is my personal data protected?
    Your personal information is confidential and protected by the password you have chosen. We do not share our customers' contact details with third parties.
  • How do I create my customer account?
    To create a customer account it's very simple, you just need to click on "My Account - Log in" at the top right then click on the "Create an account >> button.
  • How can I change my personal information?
    All possibilities for changes concerning your personal information are grouped in your customer account. Click on the "My Account" link located at the top right of the site. Enter your password, you will be redirected to your personal space where you can modify all the information concerning your account.
  • What if I forgot my password?
    Click on the "My Account" link located at the top right of the home page. In the "Already registered?" », Click on the link« Forgot your password? By having previously registered your e-mail address. A support email will be sent to you
  • How to take the size of your belt?
  • Can I have it delivered to another address?
    You can receive your package at your home, office, another address, or send it to another person. To do this, when confirming your order, simply fill in the "other delivery address" fields.
  • What happens if I am not at home during the delivery?
    If you are not available during delivery, either the deliverer will leave the package in the mailbox for unsigned deliveries and small packages, or he will leave a delivery notice. You will have 15 days from this time to collect your package at the address indicated on the notice. A second delivery attempt is not always possible.
  • Which countries do we deliver to?
    LGM Sellier delivers to more than 120 countries!
  • What are the delivery times?
    These delivery times are given for information only. Delivery in mainland France: - 2 to 3 days, from the deposit of the parcel at the Post Office in Colissimo Delivery outside mainland France: The indicative delivery times are from 5 to 7 days, from the delivery of the package to the Post Office.
  • Taxes, fees and customs duties for delivery outside France"
    Any order placed on the site www.lgm-sellier.com and delivered outside of France may be subject to additional taxes or fees and customs duties which are imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of an item are the responsibility of the Buyer and are the responsibility of the Buyer. LGM Sellier is not required to check and inform the Buyer of applicable customs duties and taxes. To know them, the Purchaser must obtain information from the competent authorities of his country.
  • gift packages
    When ordering, leave us a message in the "Add a note" section
  • I can't find the answer, I ask my question"
    Click on the link: I ask my question
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